Privacy Policy

You have the right to request confirmation as to whether personal data concerning you is being processed by us. If processing is taking place, you can request the following information:

• Purposes for which the personal data is being processed.
• Categories of personal data being processed.
• Recipients or categories of recipients to whom the personal data has been or will be disclosed.
• Planned duration of storage of your personal data or criteria used to determine the storage period.
• Existence of the right to rectify or erase your personal data, the right to restrict processing, or the right to object.
• Existence of the right to lodge a complaint with a supervisory authority.
• Available information about the source of the data if the personal data was not collected from you.
• Existence of automated decision-making (including profiling) and meaningful information about the logic involved and consequences for you (where applicable).

You also have the right to request information as to whether your personal data is being transferred to a third country or an international organization, and the appropriate safeguards used.

You have the right to request the rectification and/or completion of personal data concerning you that is inaccurate or incomplete. We are obliged to carry out rectification without undue delay.

Under the following conditions, you can request restriction of processing:

• If you contest the accuracy of your personal data, for a period enabling us to verify accuracy.
• If processing is unlawful and you oppose erasure, requesting restriction instead.
• If we no longer need the data for processing purposes, but you require it for legal claims.
• If you have objected to processing, pending verification whether our legitimate grounds override yours.

If processing has been restricted, such data may only be processed with your consent or for legal claims, protecting rights of others, or important public interest. You will be informed before the restriction is lifted.

You may request deletion of your personal data where the legal basis for processing no longer applies (for example, where data is no longer necessary, consent is withdrawn and no other legal basis exists, or processing is unlawful). In some cases, we must retain certain information to comply with legal obligations.

Where applicable, you have the right to receive personal data concerning you in a structured, commonly used, machine-readable format, and to transmit those data to another controller.

You have the right to object to processing of your personal data where processing is based on legitimate interests. If you object, we will stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or for legal claims.

If processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

The data controller is EZFreight. For privacy-related questions, please contact us at sales@ezfreight.eu.

We process data to communicate with customers, provide logistics services, comply with legal obligations, and protect our legitimate interests (e.g., security and fraud prevention).

We may use cookies that are necessary for basic website operation (e.g., security and preferences). If we use analytics or marketing cookies in the future, we will provide clear notice and, where required, request your consent.

This website uses TLS encryption (HTTPS) to protect transmitted data. This helps prevent third parties from reading or modifying information you send to us.

We store personal data only as long as needed for the stated purposes, or as required by legal obligations. When data is no longer necessary, it is deleted or anonymized.

You have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.